you need to start somewhere hoodie - mental health matters collection

- we're a small business, which means we can focus on providing you with high-quality products. 

- our fast turnaround time ensures that your order is fulfilled within 24 hours of placing it so you can start enjoying your purchase as soon as possible. 

- when you support us, it brings a huge smile to our faces. you're not supporting a big corporation - our founder, annie of @thebananniediaries, is one woman with a laptop, big dreams, and a group of friends who stepped in to help make this shop happen. 

- we're proud to be female-founded and give back to charities with every purchase. 

- we also support other small businesses and want to see them succeed too!

Fabric: 42% cotton, 53% polyester, 5% other fibers

Size Chart Located in Product Photos

Care Instructions: Machine wash at 30°C (gentle cycle); Do not bleach; Tumble dry low; Iron at low temperature, avoid ironing on print; Do not dry clean

This product is made just for you, which is why it takes a little extra time to reach your doorstep. Our Made to Order (MTO) process allows us to create each item as needed, helping to reduce overproduction. Thank you for supporting more thoughtful and sustainable shopping!

Returns for U.S. Domestic Orders:
- Available through USPS.
- Store Credit Only: Refunds are issued as store credit.
- Return Window: Items must be received within 14 days of delivery.

Return Process:
- Cost Deduction: Return label cost is deducted from the store credit.
- Condition Requirement: Items must be unworn, unwashed, in plastic wrapper (if applicable), with all tags and liners attached.

Exclusions:
- No Returns/Exchanges: Sale items, intimates, swimwear, or gift cards are non-returnable.

How to Initiate a Return:
- Use your customer account at: https://bf4c0e.returnsdrive.com

Full Return Policy:
- View the complete return policy here: https://www.shopthebananniediaries.com/policies/refund-policy

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Damages and issues 

- please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item

- photos or video of the damage is appreciated

- we will notify you once we’ve received and inspected the damaged item, and let you know if the refund was approved.

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Exchanges 
- follow to above instructions for returns

- place a new order for the item you're looking to exchange

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Please Note: we are unable to cancel orders.