Grandma - Embroidered Unisex Crewneck - The Banannie Diaries

- we're a small business, which means we can focus on providing you with high-quality products. 

- our fast turnaround time ensures that your order is fulfilled within 24 hours of placing it so you can start enjoying your purchase as soon as possible. 

- when you support us, it brings a huge smile to our faces. you're not supporting a big corporation - our founder, annie of @thebananniediaries, is one woman with a laptop, big dreams, and a group of friends who stepped in to help make this shop happen. 

- we're proud to be female-founded and give back to charities with every purchase. 

- we also support other small businesses and want to see them succeed too!

• 100% cotton face
• 65% cotton, 35% polyester
• Charcoal Heather is 55% cotton, 45% polyester
• Fabric weight: 8.5 oz/y² (288.2 g/m²)
• Tightly knit 3-end fleece
• Side-seamed construction
• Self-fabric patch on the back
• Double-needle stitched rib collar, cuffs, and hem
• Blank product sourced from Pakistan

Size Chart Located in Product Photo
Disclaimer: This sweatshirt runs small. For the perfect fit, we recommend ordering one size larger than your usual size.

Care Instructions: Hand Wash Or Machine Wash Cold. Do Not Tumble Dry.

-Made To Order
-Please allow a MINIMUM of 3-5 business days for your product to be made and for your order to begin shipping
-Select products take longer to make and we thank you for your patience

Returns for U.S. Domestic Orders:
- Available through USPS.
- Store Credit Only: Refunds are issued as store credit.
- Return Window: Items must be received within 14 days of delivery.

Return Process:
- Cost Deduction: Return label cost is deducted from the store credit.
- Condition Requirement: Items must be unworn, unwashed, in plastic wrapper (if applicable), with all tags and liners attached.

Exclusions:
- No Returns/Exchanges: Sale items, intimates, swimwear, or gift cards are non-returnable.

How to Initiate a Return:
- Use your customer account at: https://bf4c0e.returnsdrive.com

Full Return Policy:
- View the complete return policy here: https://www.shopthebananniediaries.com/policies/refund-policy

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Damages and issues 

- please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item

- photos or video of the damage is appreciated

- we will notify you once we’ve received and inspected the damaged item, and let you know if the refund was approved.

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Exchanges 
- follow to above instructions for returns

- place a new order for the item you're looking to exchange

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Please Note: we are unable to cancel orders.