Sweetheart Necklace - Cubic Zirconia, 18K Yellow Gold Plated Stainless Steel, Length:40cm, not adjustable, by Hey Maeve, Waterproof

- we're a small business, which means we can focus on providing you with high-quality products. 

- our fast turnaround time ensures that your order is fulfilled within 24 hours of placing it so you can start enjoying your purchase as soon as possible. 

- when you support us, it brings a huge smile to our faces. you're not supporting a big corporation - our founder, annie of @thebananniediaries, is one woman with a laptop, big dreams, and a group of friends who stepped in to help make this shop happen. 

- we're proud to be female-founded and give back to charities with every purchase. 

- we also support other small businesses and want to see them succeed too!

18K Yellow Gold Plated Stainless Steel
Cubic Zirconia
Length : 40cm, not adjustable

hey! you didn’t love it? No worries, we’ve got you babe!

- We offer returns for United States domestic orders through USPS (United States Postal Service) and will provide you with a store credit. We gladly accept items received within 14 days of delivery.

- All Shop The Banannie Diaries products/orders are non-refundable to the original form of payment. 

- Once we receive your return, we will simply deduct the cost of the return label from your store credit.

- Items must be received in original condition-unworn, unwashed, with all tags and liners still attached.

- Unfortunately, we cannot accept returns/exchanges on sale items, intimates, swimwear, or gift cards.

- Returns can be initiated by accessing your customer account at this web address: https://bf4c0e.returnsdrive.com

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Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will notify you once we’ve received and inspected the damaged item, and let you know if the refund was approved.

If more than 14 business days have passed since we’ve received your return, please contact us at returns@thebananniediariesbyannie.com

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Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Store credit can only be redeemed once the returned item(s) are received by Shop The Banannie Diaries and accepted.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that original item(s) will need to be sent to the following address and you will be responsible for shipping cost: 

The Banannie Diaries

PO Box 255, Thomaston, CT 06787
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You can always contact us for any exchange question at returns@thebananniediariesbyannie.com

We are unable to cancel orders.

 Please contact us at returns@thebananniediariesbyannie.com for any additional questions.

Length : 40cm, not adjustable

Are your jewelry water resistant? Does that mean I can shower in them? Our jewelry is 18K Gold Plated, which means yes they are water and tarnish resistant! They are perfectly safe to wear in the pool/ocean swimming etc. They are also great for working out and resistant to sweat. However we do not recommend wearing them to shower daily as the plating would come off quicker. Also avoid spraying sunscreen/perfume directly onto jewelry.

How can I take care of my jewelry? Our jewelry is pretty low maintenance! If you are swimming in the ocean, we recommend rinsing off the jewelry in tap water before storing so that the salt does not sit on the plating for too long. It is not a necessary step, but if you want to preserve the pieces for longer, it may help. Other than that, you can polish your jewelry with a microfiber cloth to keep them shiny after use.